Mobile app
Adoption in the field is a data quality problem
Every facility platform reports what the field puts into it. If technicians work around the application, jobs get closed in a batch at the end of the week with no evidence, and by the second quarter your compliance reporting describes data entry rather than the estate.
- Full function with no connectivity
- Twelve languages
- iPhone, Android and browser
What decides adoption
Four constraints the field imposes
These are the conditions facility work is actually performed under. Software that assumes otherwise gets worked around, and the reporting degrades quietly.
No connectivity is the normal case
Plant rooms, basements, service tunnels, lift motor rooms and roof plant. DFM completes work offline and uploads later without asking the technician to manage it.
The crew is multilingual
Twelve languages, including Spanish, Tagalog, Polish and Chinese. A procedure issued in a language somebody does not read is a procedure that gets guessed at.
Time on the job is the constraint
Every additional field is a tax on the person you most need to keep. Capture happens as part of the task rather than as a form afterwards.
Much of the labour is not yours
Contractors will not maintain accounts in a customer’s system. They work from a link on their own device and produce the same record.
What that buys you
Completion data captured where the work happened
Because the procedure runs at the asset, the record carries facts rather than recollection: who attended, at which unit, at what time, what each check returned, and what the meter actually read. That is the difference between a completion rate you can quote to an owner and one you have to caveat.
- Attendance and time on site captured by the device, not entered later
- Photographic evidence attached to the step that required it
- Meter readings stored as numbers and trended against the asset
- Formal decline with a reason, so non-completion is recorded honestly
Supervisors
The same application, a different job
Today and what is late
Open work, overdue work and the sites carrying it, without opening a laptop.
Deficiencies raised
Findings from the field, with a route through to the job and the evidence behind them.
Requests waiting
Incoming demand that has not been triaged, so nothing sits unanswered over a weekend.
Questions people ask
- Which platforms is it available on?
- Native applications for iPhone and Android from the public stores, plus a browser version for people who cannot install anything, which includes most contractors.
- What happens to work completed with no signal?
- It is retained on the device and uploads when connectivity returns. Nothing is lost and the technician is not asked to do anything about it.
- Do we need mobile device management to deploy it?
- No. It installs from the public app stores and works on personally owned devices, which is what most facility crews and every contractor actually carry.
Keep reading
- Inspections and ComplianceThe question that decides an audit is never whether you inspect.Open
- Vendor ManagementMost of a facility budget is spent with companies you cannot supervise.Open
- Facility RoundsRounds are the most repeated work in any building and the least recorded.Open
- Workflow AutomationIn most estates the procedure lives in the head of the longest-serving technician at each building.Open
Ready to see DFM in action?
Book a demo and see the platform running against a building like yours.