Pricing
Priced by the estate, not by the people who use it
Per-user pricing is why facility software ends up with three shared logins across forty people, and shared logins destroy the attribution that makes the reporting worth anything. DFM is priced by buildings and modules so the whole operation, including contractors, can be in it.
- Contractors and occupants never cost a seat
- Field application included
- Implementation quoted before you commit
Included for everyone
What every plan has in it
The phone app
iPhone, Android and browser, for every technician, in 12 languages.
Unlimited requests
Tenants, staff and vendors can report problems without costing a seat.
Vendor access
Contractors work from a link. No licence, no seat.
QR stickers
On every room and every machine, printed by you, as many as you like.
Reports and exports
PDF evidence, CSV export and scheduled reports.
API and webhooks
The documented REST API, signed webhooks and the MCP server.
What moves the number
The four variables in every quote
We would rather state what drives the price than publish a table with the real number hidden behind "contact sales".
- How many buildings are in scope, and the total area
- Which modules you turn on, and when
- How much historical data is migrated at cutover
- How many of your procedures we build with you during rollout
The business case
Where a CFO should expect the money to come back
Not from software efficiency. From three operational shifts that a complete record makes possible.
A better work mix
Industry benchmarks put a reactive repair at three to five times the cost of the same work planned. Raising the planned ratio is the largest single lever on cost per square foot, and it is the one this platform exists to move.
Verified contracted spend
Most facility budget is spent with firms you cannot supervise. Attendance, time on site and evidence rate turn the annual review from an exchange of opinions into a negotiation with facts in it.
Avoided risk and rework
Findings that close, statutory testing that does not lapse, and evidence retrievable on the day it is requested. This is the part that is invisible until the quarter it is not.
Total cost of ownership
The number that surprises people is the services line
Enterprise facility platforms commonly add twenty thousand to a hundred thousand dollars of professional services in year one, on top of the subscription. That is not necessarily unreasonable, but discovering it at contract stage is. We quote implementation separately and early, itemised, so the business case you take to finance is the one that survives.
- Subscription and implementation quoted as separate lines
- Migration scope agreed before the number is issued
- No charge for occupant reporting or contractor access
- No exit fee, and full export at any time
Getting a number
From a call to a quote
- 1
A scoping call
Buildings in scope, the shape of your team, the programme causing the most exposure, and who has to approve.
- 2
A demo on your own work
We build one of your procedures beforehand and show it executing, with the reporting it produces.
- 3
A written quote
Subscription and implementation as separate, itemised lines, scoped to what you actually need.
- 4
A rollout plan
One programme live within days, the rest phased over a quarter, with the dates written down.
Questions people ask
- Why is there no price on this page?
- Because a three-building portfolio and a two-hundred-building portfolio are different products, and a number that is wrong for both helps nobody. What we will not do is hide what drives the price, which is listed above.
- Do we pay per technician?
- No. Per-user pricing is why facility software ends up with shared logins, and a shared login destroys the attribution that makes completion and SLA data defensible. Pricing scales with buildings and modules.
- Do occupants or contractors cost anything?
- No. Reporting a fault and completing a job from a link are both free for people outside your organisation, which is deliberate: charging for them suppresses exactly the data you need.
- What should we budget for implementation?
- It depends on migration scope and how many procedures we build with you. It is quoted separately and itemised before you commit. For context, enterprise platforms commonly add twenty thousand to a hundred thousand dollars of services in year one.
- Is there a minimum term?
- Talk to us. We would rather agree a term that matches your rollout than sell a three-year commitment on day one, and our data portability position means we have to keep earning it.
- How do we build the internal business case?
- Start with your current planned-to-reactive ratio and your PM compliance rate, because those are the two numbers this moves and the two your finance team can price. We will help you frame it, and we will tell you if we do not think the case is there.
Keep reading
- Platform OverviewDFM consolidates work orders, inspections, preventive maintenance, assets and vendor management into one operating re...Open
- Book a demoSee DFM running on a building like yours.Open
- About DFMFacility platforms are specified by the people who read the reports and used by the people doing the work.Open
- SecurityYou are putting the operating record of your buildings into somebody else’s software.Open
Get a real number
A short call, a demo on your own kind of work, and a written quote.