Terms of Service

These are the rules for using StringBean. They apply to the website, the phone apps and anything else we run under the StringBean name.

Last updated August 18, 2026

Who this agreement is between

StringBean is sold to organisations. Your employer, or whoever runs the buildings you work in, holds the account and agrees to these terms on behalf of everybody they invite to it. If you were given a login by somebody else, these terms still apply to you when you use it.

If you are agreeing to this on behalf of a company, you are saying you are allowed to.

What the service is

StringBean records work in buildings: what needs doing, who is doing it, what they found and when. It keeps the record so a company can show what happened.

We do not promise the service will never be unavailable. We do not promise it will suit any particular purpose beyond what it plainly does.

Your account

  • Keep your password to yourself. Anything done with your login is treated as done by you.
  • Tell us if you think somebody else has got into your account.
  • You must be old enough to work where you work. StringBean is not for children and we do not knowingly collect anything from them.
  • Whoever holds the organisation account can add people, remove people, and see the work recorded under it. That is the point of it.

What you may not do

  • Use it to break the law, or to help somebody else break the law.
  • Put things into it that are not about the work: abuse, threats, or anything you have no right to share.
  • Try to get at other companies’ data, or at parts of the system you were not given.
  • Take it apart, resell it, or run a competing service off it.
  • Overload it on purpose, or use it in a way that degrades it for everybody else.

We can suspend or close an account that does any of this. If we do, we will say why.

Who owns what

The work you record is yours. The photos, the notes, the readings, the record of who did what: your organisation owns all of it, and can export it. We do not sell it and we do not use it to advertise to anybody.

We own the software itself and everything we built to run it. Using StringBean does not give you any right to that beyond using it as intended.

We may use anonymous, aggregated statistics about how the product is used to improve it. That means numbers, never your content and never anything that identifies a person.

Things the software helps with, and does not decide

StringBean suggests who might be a good fit for a job and can draft text for you. Those are suggestions. A person makes the decision, and a person is responsible for it.

Nothing in StringBean is legal, safety or engineering advice. A record kept in StringBean does not by itself prove compliance with any regulation. You are responsible for knowing what your buildings are required to do.

Paying for it

Organisations pay for StringBean under a separate written agreement. Nothing is charged through the phone apps, and the apps contain nothing to buy. If your organisation stops paying, its access ends and we will make its data available for export for a reasonable period before removing it.

Stopping

You can stop using StringBean at any time and delete your own account from inside the app or from the deletion page. An organisation can end its agreement in the way that agreement describes.

What we are not responsible for

The service is provided as it is. To the fullest extent the law allows, we are not liable for indirect or consequential losses, for lost profits, or for work that did not happen because the service was unavailable.

Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else the law does not allow us to limit.

Changes

We may change these terms. If a change matters, we will tell account holders before it takes effect. Carrying on using StringBean after that means you accept the change.

Reaching us

Write to support@stringbean.tech. We answer people, not tickets.