Digital Facility Management

Practice

What QR codes are actually good for in a building

July 21, 2026 · 5 minute read

QR codes in buildings have a bad reputation, mostly earned by the ones that link to a PDF nobody reads. Used properly they solve three problems that are otherwise genuinely hard.

1. The wrong record

Typing a room number or picking a machine from a list of four hundred is a reliable way to file work against the wrong thing. Scanning removes the possibility. It is also faster, which is why people do it.

2. Proof of presence

A scan is a fact about where somebody was and when. It is far better than location tracking: it is voluntary, it is specific to a machine rather than a radius, and it does not require anybody to be followed around.

3. Reporting by people who are not technicians

A housekeeper, a store colleague, a teacher or a tenant will report a fault if it takes twenty seconds. A sticker on the wall, a photo and a sentence is that. An account and a login is not.

Practical notes

  • Put the code where the work happens, not by the door of the plant room
  • Print on a material that survives cleaning chemicals and steam
  • Make the code point at the room or the machine, not at a workflow, so changing the process does not mean reprinting
  • Put one in the back of house of every store or unit, not just in plant areas

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